In the past few years, we have read about how new technologies like blockchain, Web 3.0 and the metaverse are going to revolutionise the way we live our lives and do business.
Often it is difficult to properly comprehend the true impact of new technologies, to differentiate between hype and reality and to establish which of these shiny, new ideas are going to live up to their lofty expectations. But every now and then, a technology arrives that immediately catches your attention and stretches your mind around its potential implications, both positive and negative.
Chat GPT is one such technology.
I was introduced to Chat GPT in early December when a colleague sent a response to a strategic question he had asked it from the perspective of the head of an asset management business (i.e. pretending to be me). The answer was in his words “scary good”, created in less than 30 seconds and written in prose far more eloquent than I am capable of.
Chat GPT became my party trick during the holiday period. Over a glass of wine, I challenged fashion merchandisers, football coaches, digital marketing executives, IT coders, Masters students and anyone I could rally to ask me a question in their field of expertise. I promptly entered it in the dialogue box and consistently blew people away reading out an extremely coherent and convincing response - within seconds.
Gaining momentum
While Netflix took 3.5 years to get to one million users, Facebook took 10 months and Instagram 75 days, Chat GPT was launched on 30 November 2022 and 5 days later on the 4th of December, it had breached the one 1 million mark! By the end of January, it had 100 million users and over 13 million daily active users.
In January, Microsoft announced in a complex deal structure that it was investing $10 billion into OpenAI, the company that owns Chat GPT which valued the company at $29 billion. Not bad for a company established in 2015, with less than 300 employees, whose founder investors include Elon Musk, Peter Thiel, Reid Hoffman, and Sam Altman. It’s also worth mentioning that the company was supposed to be a non-profit created to “promote and develop friendly AI in a way that benefits all humanity”.
So, what exactly is Chat GPT and why is attracting so much attention?
In simple terms, Chat GPT is a sophisticated artificial intelligence system that can generate human-like responses to a wide range of questions and prompts.
We all know that computers are exceptional (much better than humans) at analysing things. We have experienced this in banks being able to calculate credit scores in seconds, to Spotify recommending the next best song to listen to or to Waze determining your fastest route home. This is called analytical artificial intelligence (AI).
The turning point here, is that until now humans have “owned” the creative process in areas such as writing, coding, design, creating art or even poetry. This new form of AI, called generational artificial intelligence is allowing machines to generate something new that did not exist before such as unique piece of art or a poem. Already, machines are starting to get remarkably good at creating sensical and beautiful things and will likely continue to get better and better.
What are some real-world implications?
The implications are will be material. Many industries and jobs will be impacted, with some functions being completely replaced and others benefitting from a tight working relationship between human and machine. For example, the machine might create the first draft of code or a script, which the human then iterates and improves on – a process that is almost certainly much better, faster and cheaper than a pure human approach.
It is simply not an option to ignore this phenomenon. While the hype around Chat GPT might be peaking, the potential applications of this kind of AI are only just emerging. We should all be thinking where we can use this new tool to be more efficient, creative, and productive to find new and better solutions.
Of course, there are any concerns and challenges to be worked through – some valid and some simply rooted in the natural anxieties that disruptive changes bring. Just as previous generations feared that the calculator would stop students being able to do mental arithmetic and that the internet would prevent students being able to perform research, so this new tool comes with its own concerns. This is particularly true in the educational system where Chat GPT recently passed the Wharton MBA exams.
What are a few of the potential user cases?
This is a very open-ended question and no doubt there will be much innovation and brainstorming particularly amongst innovative entrepreneurs as to the application of this AI.As things currently stand, here are three of the more obvious ones:
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